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- Dealing with uncooperative or hostile individuals during investigations
- Balancing the need for security with maintaining a positive customer experience
- Keeping up with constantly evolving technology and tactics used by shoplifters
- Dealing with high levels of stress and pressure to prevent and catch theft
- Working long and irregular hours, including nights and weekends
- Constantly monitoring and patrolling large retail spaces
- Handling confrontations and potential physical altercations with suspects
- Managing and analyzing large amounts of data and surveillance footage
- Staying up-to-date on laws and regulations related to loss prevention
- Dealing with false accusations and misunderstandings from customers or employees